Privacy Policy
Last updated: August 10, 2026
This Privacy Policy explains how AIconnect ("we," "our," "us") collects, uses, and protects information when you interact with our automated Messenger assistant ("Amy" or "the Bot") on our Facebook Page.
Information We Collect
When you message our Page on Facebook Messenger, we may collect and store:
- The content of your messages to and from the Bot
- Your Facebook-assigned Page-Scoped ID (a unique identifier tied to your interaction with our Page — not your full Facebook profile)
- Information you voluntarily share during the conversation, such as your name, phone number, and (where relevant) delivery address, if you choose to provide these for a purchase, seminar registration, or callback request
We do not access your Facebook profile, friends list, posts, or any information beyond what you actively share with the Bot in conversation.
How We Use Your Information
We use the information collected to:
- Respond to your questions about our products and business opportunity
- Follow up on inquiries, orders, or seminar registrations you've requested
- Improve the quality and accuracy of the Bot's responses
- Notify our support team when you've provided enough detail for a human team member to follow up with you directly
We do not sell your information to third parties. We do not use your information for advertising targeting outside of standard Facebook/Meta platform functionality.
How We Store Your Information
- Conversation history and any contact details you provide are stored securely using Cloudflare's infrastructure.
- Conversation history is automatically deleted after a limited retention period (currently 3 days) unless you have an active, ongoing conversation.
- Contact details submitted for a lead or order may be retained longer to allow our support team to follow up, but are not kept indefinitely beyond what's reasonably needed for that purpose.
Third-Party Services
We use the following third-party services to operate the Bot:
- Meta/Facebook Messenger Platform — to receive and send messages. Your interaction is also subject to Meta's Privacy Policy.
- Anthropic (Claude API) — to generate the Bot's responses. Message content is sent to Anthropic's API solely to generate a reply.
- Resend — to deliver internal email notifications to our support team when a new lead is ready for follow-up.
Your Rights and Choices
- Stop messaging the Bot at any time
- Request that we delete the information we've stored about your conversation
- Ask a human team member to assist you directly instead of the Bot, at any point in the conversation
Data Deletion
To request deletion of your data, see our Data Deletion Instructions or contact us directly using the email below.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.